U.S. Shipping

*Currently serving Canada, UK, and all EU nations (except Ireland and Portugal).

Returns & Exchanges

For all U.S. returns and exchanges, please select 'Request Return' from your Luna Norte account or email us at customersupport@lunanorte.co

Returns must be requested within 30 days of receipt. Once your return is processed, a refund in the form of the original payment will be issued within 3-5 business days. We reserve the right to deny any unreasonable returns, exchanges or repairs but we are here for you! If you are not completely satisfied with your order, please reach out! We got you.